Courtyard Arlington Crystal City/Reagan National Airport

I stayed at this hotel for a short time, but I really enjoyed it. The room was clean and comfortable, and the staff were friendly and helpful. One of the biggest advantages is its convenient location close to the airport, which made my trip much easier. I would definitely consider staying here again.

It was relatively clean, but the bathtub faucet was broken. I think the facility needs maintenance. It is conveniently located with a comfortable airport shuttle every 30 minutes.

$50 to park a car for one night here.

This note was inspired mainly by LeeAnn at the front desk as well as the East African cafe attendant. LeeAnn makes me feels uncomfortable while working in the coworking lounge with a bogus excuse to interrupt me. And while at the coffee shop the cafe lady behaves as if my order is a nuisance. Marriott Courtyard has an interesting staff. Some are very warm and some are cold. So, I have experienced a warm welcome when arriving and I have also experienced thoughtful service at times here. But, I have also experienced 2nd class treatment on too many occasions. Mind you, there is a Black race factor with me. But, I always hold on to faith that following policy and procedure and maintaining good character will safeguard against people with mal intentions. When I am a guest at Marriott a grand majority of them make me feel great while checking in and out and enjoying their amenities. But, there are these bad apples that should not be in hospitality. My thought is, if you are doing security checks on guests in your amenities, have some Marriott level class and respect for your guests while doing so and don’t compromise their dignity. And when you are providing service at the cafe, please give your guest and customer your full attention, it shows Marriott level class and respect. Minus these things, I think this location is a true hidden gem in Crystal City. In my opinion Marriott is the best minus these bad apples.

I went straight to the room with my digital key to walk into a smelly room with a strong aroma of mold. After heading to the front desk and asking for another room I was given a new place to crash. Too bad this room also smells like mold. My guess is that either there was a leak or the carpets were cleaned and not properly aired out. In any case, the rooms are disgusting and if I had not pre-paid, I would have moved to another hotel. Sleep comfort is bad, too, with the AC jet engine right next to the bed. Stay away.